Thermal Matrix USA Young-Rainey STAR Center; Suite 320 Largo FL 33777
March 12, 2008
Thermal Matrix USA Quality Policy
It is the policy of Thermal Matrix USA (TMUSA) to provide value-added quality products and services. TMUSA will integrate quality consciousness throughout all of its activities to ensure total customer satisfaction.
Achievement of this policy involves all employees, who are individually responsible for the quality of his or her work, resulting in a continually improving working environment for all.
As such, we are committed to:
QUALITY: Providing quality products and services that meet or exceed the requirements of our internal and external clients.
EFFICIENCY: Improving efficiency and reducing waste in all of our business processes.
COMPLIANCE: Meeting or exceeding applicable internal, regulatory, and statutory requirements.
CONTINUOUS IMPROVEMENT: Seeking and achieving continuous improvement in our products and services, and the effectiveness of our management systems.
It is the responsibility of each person working for, or on behalf of, the Company to comply with the provisions of this policy.
